Choose the one that's right for you. Other ways to bank Telephone banking . This automated service operates via a voice prompt with instructions in English. You can now choose to get verified through a One-Time Password (OTP) sent via SMS to your mobile number registered with HSBC, in addition to your phone banking PIN. HSBC provide mobile banking services and apps to help you check your balance and account information on the go. HSBC provide mobile banking services and apps to help you check your balance and account information on the go. Branch banking . In exceptional situations where you have a more severe illness that affects your voice, we'll verify you using a different method. Existing HSBC Premier customers please call us on: 0345 600 61 61* Lines are open 24 hours a day *From outside the Channel Islands & Isle of Man +44 1470 697139 . Our products. You can also enter the first 9 digits of your personal account number followed by the number 6 and then the # key. What if I am in a noisy place, or if it’s a bad line? To chat with an adviser: 1. An Interactive Voice Response will help you carry out your transactions by providing simple, easy-to-follow instructions. Select 'Chat with us'. Everyday banking in English: at HSBC FR website or the HSBC France mobile app. Talk to us directly through our chat channels. Faster Check balances and make transactions quickly and easily, to manage your spending. Discover the benefits of banking online and register for online banking in just a few clicks See our help and support pages for guidance and to find out what you can do through online and mobile banking. For Credit Card services please enter your 16 digits Credit Card number. HSBC provides phone banking services that help you check your account information whenever you need it via the telephone. Instead of entering two random digits from your telephone banking security number, we'll simply verify that it's you talking by asking you to say a short, simple phrase. HSBC Premier customers please call us on: Lines are open from 08:00 to 20:00 every day. Step 2. You can do your banking essentials at your local Post Office. You can also use your account number or HSBC credit card number instead of your phone banking number. Step 5. HSBC Group  |   © Copyright HSBC Group 2002-2021. However, you may find it easier to continue using your telephone banking security number. Online banking . This should make using telephone banking much easier, particularly if you don't call us often. See our help and support pages for guidance and to find out what you can do through online and mobile banking. All rights reserved. Mobile services. If you are already a HSBC phone banking customer, you can register for the HSBC Voice ID from 19th June 2020. It’s easy to get in touch online. Just call us at 1-888-310-HSBC (4722) to pay your bills, check your balances*, open a new savings account or even purchase a GIC - all on the phone. Our Voice ID technology analyses your voice in seconds. Select the Chat tab to the right of the page. Find … Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. One of our customer service representatives will take you to a phone in a quiet area so you can make the call to set it up. Learn more about our community banking service. Cards . Our 24 hour phone banking services, satisfies your banking needs as you enjoy convenience from the comfort of your home or even when you're abroad. Like all other HSBC services, Phone Banking is user-friendly. For Bank Account services please enter the last 3 digits of your BSB followed by the 9 digits account number. A quick call is often all it takes to settle a wide variety of issues you may encounter with your everyday banking. HSBC Phone Banking is a fast and easy way to access a full range of automated banking services or to speak to a consultant. Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. Fraud Guide; COVID-19 … We may not be able to recognise your voice if the line is bad or it's noisy in the background. Discover the benefits of our leading bank account. COVID-19 measures Close. Yes. HSBC Phone Banking allows you instant access to your accounts, 24 hours a day, 7 days a week. Get your studies off to a great start with our special offers. HSBC Online Banking is quick, easy and convenient. 10-digit Personal Banking Number (PBN) For HSBC Credit Card customers, all you need is: 6-digit TPIN; 16-digit Credit Card number; If you've misplaced or forgotten your TPIN or PBN, please call us at . Download our app today Simply select the link below on your phone and follow the on-screen instructions. 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